Programme Sales Specialist
Drive musical aspirations as a Programme Sales Specialist at Aureus Academy. Showcase our enriching programs, build relationships, and empower students to achieve.
Full-Time
Singapore
Centre Management
About Aureus Group
Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.
Company Vision
The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.
Introduction of the Role
The Aureus Group is looking for Programme Sales Specialists who can drive company growth by being an enthusiastic ambassador of the brand and undertaking sales and business development activities at an Aureus Academy Centre. In order to achieve this, the Programme Sales Specialists will be expected to make the most suitable and valuable recommendations to serve the needs of different types of customers and do their best to give them an outstanding customer experience at Aureus.The Programme Sales Specialist has to take care of day to day centre affairs ranging from lead generation, customerexperience, after-sales service, phone calls, execution of events, student management and other revenue generation-related assignments. The candidate must be equipped with an aptitude for multi-tasking skills while being results-driven.
Job Responsibilities
- Create and execute strategies to generate leads to achieve the monthly sales revenue
- Achieve monthly individual sales-enrolment and lead-conversion target
- Execute, Setup Sales Events and Roadshows
- Achieve the one-time or seasonal targets by selling products and services to potential customers
- Conducting an assigned number of outgoing sales calls daily
- Undergoing and excelling across multiple levels of Sales and Product Training sessions within a stipulated time
frame - Answering all incoming phone calls and emails in a timely and professional manner
- Having the discipline to adhere to an assigned follow-up process in order to convert open leads
- Proactively engaging all walk-in enquiries and promoting our products and services
- Having the ability to understand the customer’s needs and recommend the most suitable lessons, instrument, schedule, teacher, and package accordingly
- Having the ability to problem-solve when it comes to challenging situations and/or customers
- Having the ability to always represent the brand through warm and friendly customer service
- Conducting and assisting in sales activities and events to help the team with lead-generations and lead-conversions
- Performing any other duties and responsibilities as assigned by the Management
Job Accountabilities
- Accountable for individual and centre’s lead generation and enrolment target and all other assigned campaign targets by the management team.
- Accountable for ensuring that all sales enquiries and emails are being attended to within the set timeframe
- Accountable for maintaining or exceeding an assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
- Assist Center Manager to ensure healthy center growth at all times through providing excellent customer service that mitigates student turnover.
- Assist Center Manager to execute and manage teacher growth plans in order to achieve monthly teacher targets assigned by the management for your centre.
Skills, Traits and Competencies
- Possess a professional demeanour in the workspace
- Self-driven and has a “high achiever” mindset to do whatever it takes to reach their goals
- Has the integrity to always do what’s right, especially for the customer
- Enjoys interacting with all kinds of people and makes great eye contact
- Innately cheerful, positive, and optimistic
- A great listener and possesses genuine empathy and kindness for others
- Has the humility to be open to feedback and is always looking to learn more and improve themselves
- A Team player who understands and aligns with the company’s mission and vision and is able to cooperate
respectfully and enthusiastically with teammates in order to reach common goals and follow guidelines and
protocol set by the management team - Adaptive and flexible, and has the tolerance to work in a fast-paced and ever-changing environment
- Has great time management skills and the discipline to execute tasks or produce work in a timely and efficient manner
Hiring Criteria
- At least 1 - 2 years of experience specializing in sales related fields
- Must be available to work retail hours and on both weekends
- Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
- Assist to arrange a personal reference call with previous employer(s)
Perks & Packages
- Gross Salary of $3000 - $3500
- Work Incentives of up to $3,600* per month
- Medical and Insurance Coverage
- Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
- In-House Learning, Development, and Training are provided
- Professional Career Development Opportunities
- Complimentary Music Lessons
- Vibrant and Supportive Company Culture
- Work Equipment including IT Devices is provided
Apply now
.svg)
Apply now
Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled between our school.
