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Get your piano today

Get your drums today

Contact us for more details.
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    FREE delivery within Singapore
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    Arrives within 10-14 working days
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    Try out in our Showrooms first

$ 10 SGD

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What’s Included:

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Frequently
Asked Questions

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Any questions? See the FAQ or contact us here!

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General

Q: Where are your Gallery locations?

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A: We are located at Forum (the shopping mall), VivoCity and Thomson Plaza.

Q: What are your opening hours?

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A: We are open Mondays to Sundays, inclusive of certain public holidays.

Q: Do you accept Trade-In?

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A: We can dispose your old piano when you purchase a Piano from us.

Q: Which Piano suits my family?

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A: As each piano is slightly different, we highly recommend trying out the Piano to explore more options. Our experienced consultants will assist you during the viewing session.

Purchase

Q: What Piano brands do you carry?

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A: We carry a range of Piano brands; Yamaha, Kawai, Palatino, Samick, and Hupfeld.

Q: Do you have Buy-Back Scheme?

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A: Of course! Acoustic pianos bought from us comes with a guaranteed up to 50% cash buyback within 2 years.

Q: What does your warranty cover?

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A: We cover both labour and parts in our full warranty.

Q: Do you carry exam model pianos?

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A: We have a wide range of ‘exam model’ pianos. These pianos need to have a height of at least 120cm.

Q: Do you have instalment plans?

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A: Certainly! We offer 0% interest plan for UOB, OCBC and AMEX credit cards.

Q: Do you sell Drumsets?

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A: Certainly! Our digital drumsets are from HAMPBACK, and they come with amplifier too!

Q: Do you offer upgrade options?

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A: Yes! Especially for our PALATINO Pianos, it comes with an upgrade option of up to 70% within 2 years.

Q: Does the Piano purchase come with tunings?

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A: Absolutely! Reach out to us for the full package.

Q: Do I have to always switch the heating rod on?

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A: Yes, please. Due to the humidity levels in Singapore, the heating rod must be always on.

Q: What is an average upright piano’s dimension?

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A: 121cm (H) x 61cm (W) x 153cm (L)

Rental

Q: Is the rental option only for Aureus students?

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A: Nope! Anyone who wish to rent a piano, may approach us to find out more!

Q: What does the rental of the Piano comes with?

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A: Heating rod, and an adjustable piano bench.

Q: What if I want to return the instrument?

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A: Simply email us at [email protected]
Our team will get in touch with you soonest.

Q: Is there a rent-to-purchase option?

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A: Of course, a certain amount of paid rental will be offset against the retail price of the instrument.

Q: Does the rental price inclusive of delivery charges?

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A: There will be a one-time payment for 2way delivery.

Q: What does the rental of a Digital Piano comes with?

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A: An adaptor and a matching piano bench.

Q: What does the rental of the Drum comes with?

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A: A drum kit, a drum throne, a pair of drumsticks, and an amplifier.

Q: Must I tune the instrument with your team?

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A: Of course. This way, any issues you may have with the instrument can be feedback to the team immediately.

Q: Can I choose which brand and model to rent?

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A: Please share with us your preference, and we will check in the inventory for you.

Q: Is there a minimum period of rental?

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A: There is no minimum commitment for renting an instrument with us.

Services

Q: Do you have Piano Tuning services?

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A: Yes, our experienced technician can tune your piano.

Q: Do you have any moving services?

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A: Yes. Do share with us the locations, and a photo of any staircase / steps (if required).

Q: Any Piano Tuning Packages?

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A: Of course. Do reach out to us to find out more!

Q: Do you have repair services?

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A: Yes, our technician will do a quick inspection and update you on the quotation.

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Support

Reach out to us at any time -we are available at any time to help you with any questions!

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Shipping & Delivery

Enjoy free shipping within Singapore and delivery between 10-14 working days.

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Payment

Payment is processed securely and we do not have access to your credit card information.

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Showrooms

Feel and try out your new piano in our showrooms before purchase!